AI Voice Suite
Real-time voice AI for contact-center teams — screen candidates and coach agents, all in a natural US-accent voice. Choose a module to begin.
›AI Voice Hiring
Customer Support Associate (Voice)
📍 Radius gate:
🎯 Advance ≥
🕘 Calls · retry h
Candidate resumes
Upload resumes, or load the sample set to run screening.
Screening results
Location is a hard gate. Only candidates in-radius AND above threshold advance to an AI call.
| Candidate | Location | Distance | Gate | Score | Outcome |
|---|
Scheduled interviews
AI voice interviews for candidates who cleared screening. Calls run inside the configured window; no-answer auto-retries.
🎙️
Interview
Ready. Click Start Interview and allow the mic. Emma will greet the candidate first.
Candidate scorecard
Highlights
Concerns
Transcript
⬇ A .txt copy was downloaded automatically.
Hiring analytics
Recruiter funnel — independent of coach.
Recent candidates
| Name | City | Distance | Score | Outcome |
|---|---|---|---|---|
| No data yet. | ||||
›AI Voice Coach
Choose a practice call
Pick a customer persona and the training phase. Scoring adapts to the phase's targets.
Coach analytics
Agent practice performance — independent of hiring.
By phase
Recent sessions
| Persona | Phase | QA | CSAT | Result |
|---|---|---|---|---|
| No sessions yet. | ||||
🎧
Customer
⏱ First-response window: 10.0s — respond before it hits zero
Ready. Click Start Call and allow the mic. The customer will speak first — respond promptly.
Session Scorecard
💡 Coaching notes
Strengths
Focus next
Transcript
⬇ A .txt copy was downloaded automatically.
›Admin
Admin sign-in
Enter the trainer PIN to configure the demo.
Demo PIN: 0000
Admin Configuration
All settings below are editable and drive the live demo.
Phase KPIs & QA targets
Three lifecycle phases, each with its own targets. Edit any cell.
| Parameter | New Hire Training | Nesting 0–30 days | Production >30 days |
|---|
Fatal QA rule
Auto-fail conditions applied to every scored session.
If the agent does not respond within this many seconds of the customer's first line, the session is an automatic fail regardless of other scores.
Job description
What the AI recruiter screens against.
Screening rules
Gate + threshold used to decide who gets an AI call.
Location is a hard gate (non-negotiable). Calling window keyed to candidate-local time; 9–18 sits inside the US 8am–9pm baseline. Age/birth-year is verification only, never scored.
Interview questions
The AI recruiter weaves these conversationally.
Recruiter voice & notes
Persona and special instructions for the AI recruiter.